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'your account is inactive ,please contact with admin

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I am tring to call my relative my zoom account showing me (your acount inactive contact with admin) I'm owner this account I have checked admin page there is everything active . please can anyone guide me properly? how do resolve this issue?

B

bdelossantosAnswer

Employee

Hello @rohan572x ,

If this is done via mobile, it's possible that you're still logged in to a different account. I you sign-out first, and log back in to the correct active account. I hope this helps.

B

bdelossantosAnswer

Employee

Hello @rohan572x ,

If this is done via mobile, it's possible that you're still logged in to a different account. I you sign-out first, and log back in to the correct active account. I hope this helps.

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rohan572xAuthor

Explorer

@bdelossantos I just tried to it but there is same issue.please can you tell me how we can solve this problem.
Thank you!

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B

bdelossantos

Employee

Hi @rohan572x ,

If all else fails, I suggest having the owner/admin report this to our support via ticket for further investigation.

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Alfurqan

Newcomer

I am tring to call my relative my zoom account showing me (your acount inactive contact with admin) I'm owner this account I have checked admin page there is everything active . please can anyone guide me properly? how do resolve this issue?

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A

Alfurqan

Newcomer

I am tring to call my relative my zoom account showing me (your acount inactive contact with admin) I'm owner this account I have checked admin page there is everything active . please can anyone guide me properly? how do resolve this issue?

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H

hunter41

Newcomer

Zoom workplace show"your account is inactive" Why?

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