Skip to main content
Participant
Oct 14, 2024 7:17 PM UTC
Solved

Warning: Empty Digital Signage content list

Is there any way to not have this warning appear in the Room Health Dashboard? Digital Signage is not enabled for this room so don't need this warning.

Participant
Oct 16, 2024 4:29 PM UTC

Yup. Spoke w/ Zoom Tech Team/Developers and they pretty much said the same and added that this is considered a bug, and they are going to fix it in ZR version 6.2.5.

20 replies

Partner
Oct 14, 2024 7:59 PM UTC

I just updated to 6.2.0 and was wondering the same thing. 

Translate
Newcomer
Oct 15, 2024 12:31 PM UTC

Same issue, even disabling the digital signage option in the room setting won't remove the message.

Translate
Newcomer
Oct 15, 2024 1:20 PM UTC

Empty Digital Signage content list -  still appears even after disabling DS

 

Translate
Newcomer
Oct 15, 2024 1:31 PM UTC

Same issue here, yestarday I upgraded some devices to 6.2.0 then today appear this message on Rooms Dashboard, actually these rooms does not have Digital Signage enabled.

 

 

Translate
Newcomer
Oct 16, 2024 1:45 PM UTC

I got the same thing after updating to 6.2.0.  I got around it by adding some temporary digital signage.  I went to Room Management, Zoom Rooms, Account Settings (the global), Digital Signage... and added a wallpaper.  Enable Digital Signage and save.

 

After rebooting the Zoom rooms, the message cleared.  I then removed the wallpaper, and disabled the Digital Signage.

 

It's a cludge fix, but it worked.

Translate
NocturnalDCAuthorAnswer
Participant
Oct 16, 2024 4:29 PM UTC

Yup. Spoke w/ Zoom Tech Team/Developers and they pretty much said the same and added that this is considered a bug, and they are going to fix it in ZR version 6.2.5.

Translate
Newcomer
Nov 18, 2024 10:00 AM UTC

Hello everybody!

 

Now i have just upgraided to 6.2.5.5813 Zoom room, but the original problem has not solved yet. 

The rooms dashboard is still show the "Empty Digital Signage content list" Issue

 

Many thanks!

Translate
Newcomer
Nov 18, 2024 10:01 AM UTC

Hello everybody!

 

Now i have just upgraided to 6.2.5.5813 Zoom room, but the original problem has not solved yet. 

The rooms dashboard is still show the "Empty Digital Signage content list" Issue

Translate
Newcomer
Nov 18, 2024 10:04 AM UTC

Hello everybody!

Now i have just upgraided to 6.2.5.5813 Zoom room, but the original problem has not solved yet. 

The rooms dashboard is still show the "Empty Digital Signage content list"

Translate
Explorer
Nov 20, 2024 6:49 PM UTC

Same. All my rooms are at 6.2.5 and I am still seeing this warning in my dashboard.

Translate
Newcomer
Nov 22, 2024 4:30 PM UTC

Are there any news here? This is actually impacting the way we have our alerting systems setup so we never get the "OK" messages on service flapping.

Translate