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Explorer
Oct 11, 2023 2:35 PM UTC
Question

Warning about cloud storage, but no recordings!

I am getting emails about limits on my cloud storage, but when I go to cloud storage it is empty. I think you have my account tagged to someone else, since I am getting a different name on the account periodically. How do I resolve this?

1 reply

S_K
Employee
Employee
Oct 23, 2023 5:05 PM UTC

Hi @Ernie_S 

 

If you suspect someone may have either accessed your account or created another account using your information, please refer to Reporting suspected fraud on your account 

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