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Explorer
Nov 29, 2024 1:39 PM UTC
Question

Trying to log in but emailadres not recognized

Just signed up with a new business accout and also paid for account of a year. But after signing out and trying to sign in again the emailadress with which I signed up is not recognized. What to do now? How will I ever get back into my business account??

1 reply

Explorer
Nov 30, 2024 6:28 AM UTC

Fortunately it was solved by contacting a zoomworker through chat. Which was only possible by logging in to another existing businessaccount.  If I had not had access to that other businessaccount it would have been impossible to solve it I guess. For no opportunity to chat with a real person.  I was supported very well. And they solved it!

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