The service I ordered was suspended within just one day and I requested a refund. | Community
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Explorer
December 11, 2025
Question

The service I ordered was suspended within just one day and I requested a refund.

  • December 11, 2025
  • 2 replies
  • 0 views

The two monthly subscription services I ordered were deactivated by you in less than a day, and I have barely used them. I request that you refund the payment to the card I used.

2 replies

Simpson1Author
Explorer
December 11, 2025

The two monthly subscription services I ordered were deactivated by you in less than a day, and I have barely used them. I request that you refund the payment to the card I used.

Ray_Harwood
Community Super Champion | Customer
Community Super Champion | Customer
December 11, 2025

Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to Zoom’s Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032