SUBSCRIPTION REFUND

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Kindly refund my Zoom subscription fund, we only use the account periodically. Henceforth, i will appreciate if i can be notified by email before any deduction.

Billing & Invoices

M

Mandel

Employee

Hi @ADUN ,

Welcome to the Zoom Community!

I want to make sure we fully resolve this for you. Since Zoom Community has its limitations, please submit a ticket to our billing department so our specialists can take a closer look at your request.

Thank you for your understanding.

Zoom Community Team

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S

sharipasaraban

Newcomer

the unauthorizes deduction is stricrky peohibiyed since the app is not suitable in an area xontainingbpoor signal i didny subscribe but why is it you have made a payment since you have only offered free trial.

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S

sharipasaraban

Newcomer

i need immidiete refund onnthe unauthorizes payment thru my gcash account

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M

Mandel

Employee

Hi @sharipasaraban ,

If you have not already done so, I recommend that you submit a request to Zoom Billing for assistance. Please explain your circumstances so our specialists can access your account and determine the best path forward.

Thanks,

Zoom Community Team

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