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Newcomer
Luc
Newcomer
Oct 22, 2021 12:34 PM UTC
Solved

subscription

Hello,

Last year I paid annual subscription for another person who had a free Zoom account.  I just cancelled the subscription renewal. How can I delete my credit card information that remains on his account?

 

    RN11_2Answer
    Community Manager
    Mar 24, 2023 4:21 PM UTC

    Hey @Luc suggest submitting a ticket to our Zoom billing team as they can help you with removing your credit card information here and do not monitor the Community! Thanks!

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    2 replies

    Rupert
    Partner
    Rupert
    Partner
    Oct 22, 2021 5:20 PM UTC

    Hi @Luc 

     

    The account Owner would need to do this. How did you cancel the subscription?

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    Community Manager
    RN11_2Answer
    Community Manager
    Mar 24, 2023 4:21 PM UTC

    Hey @Luc suggest submitting a ticket to our Zoom billing team as they can help you with removing your credit card information here and do not monitor the Community! Thanks!

    Translate
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