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Newcomer
Jan 13, 2023 11:26 PM UTC
Question

Restoring a paid account

My PAID Zoom account got linked to someone else's paid Zoom account (in effect, my account was folded under another person's account).  My paid account was downgraded to a Basic account, a refund was given to another person and I don't know how to restore my PAID Zoom account.  What do I do??

1 reply

Community Manager
Feb 8, 2023 10:04 PM UTC

Hey @NORBG did you and the other Zoom account that you were "linked" to, go through this process of Adding existing users to a paid account?

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