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Newcomer
May 2, 2025
Solved

request for refund

I want to get a refund for my previous subscription

MandelAnswer
Employee
May 5, 2025

Hello @inha71 ,

 

Welcome to the Zoom Community!

I understand you’d like a refund for your subscription. As stated in Zoom’s Terms of Service, all subscription fees are billed upfront and are non-refundable once processed. To prevent future charges, you can cancel your subscription and your paid plan(s) will remain active until the end of the current billing cycle. If you’d like assistance cancelling, please submit a request to Zoom Billing.

 

Let us know if you need further assistance. 

 

Cheers,

Zoom Community Team

1 reply

MandelAnswer
Employee
May 5, 2025

Hello @inha71 ,

 

Welcome to the Zoom Community!

I understand you’d like a refund for your subscription. As stated in Zoom’s Terms of Service, all subscription fees are billed upfront and are non-refundable once processed. To prevent future charges, you can cancel your subscription and your paid plan(s) will remain active until the end of the current billing cycle. If you’d like assistance cancelling, please submit a request to Zoom Billing.

 

Let us know if you need further assistance. 

 

Cheers,

Zoom Community Team

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