Refound

The volunteers in the Zoom Community don’t have access to account information or ability to make changes to accounts. Please submit a Support Ticket to Zoom staff at:
https://support.zoom.us/hc/en-us/requests/new 

Hi, @remimexicoac Thanks for your contribution to Zoom Community.

You can always report any issue regardless of your bill to our Billing & Account Management team by creating a ticket and choose 

Hi, I was charged for this month, but I am not using it already.