plan update

3 replies
42 views
Translate All

I would like to upgrade my webinar plan from 1000 people to 500 people.
If I cancel and add the other plan, won't my events be affected?
Thanks.

Upgrade Account

R

RN11_2

Community Manager

Hey @Miguel07, are you wanting to downgrade from 1000 participants to the 500 participant webinar plan? You can look into How to cancel an Add-On (paid) subscription.

The only changes that will be made would be the participant capacity if you were to host a webinar the 1000 participants wouldn't be able to join after downgrading to 500 participants.

Here's more info on Zoom subscriptions

Translate

M

Miguel07Author

Explorer

Thank you very much for your answer, last question, will the seminars that I have already created not be affected by the license change after the cancellation date?

Translate

R

RN11_2

Community Manager

@Miguel07 as long as you still have a webinar license assigned to the account this shouldn't affect any previous webinars as you're just changing the # of participants that can participate within your plan. 😀

Translate

Getting Started

Sign up

Login with SSO

Login to the community

Login with SSO