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Explorer
Mar 19, 2024 3:51 AM UTC
Solved

Plan cancellation

I have an active plan till next month 16th. I do not want to renew the plan. If I submit cancellation now(in case i forget to cancel before the next billing date),  will my current plan be active till the billing cycle ends?

Employee
Mar 21, 2024 7:53 PM UTC

Hi @hwsupport ,

 

If you initiate the cancellation for your account now, your current plan will stay active until your billing cycle ends on the 16th of next month. 

 

Canceling your subscription Support Article - https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066687

 

 

 

 


If this helped, please remember to click on the "Accept as Solution" button below.

2 replies

Employee
Mar 21, 2024 7:53 PM UTC

Hi @hwsupport ,

 

If you initiate the cancellation for your account now, your current plan will stay active until your billing cycle ends on the 16th of next month. 

 

Canceling your subscription Support Article - https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066687

 

 

 

 


If this helped, please remember to click on the "Accept as Solution" button below.

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hwsupportAuthor
Explorer
Mar 22, 2024 9:43 AM UTC

Thank you😊

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