Skip to main content
Newcomer
Oct 18, 2022 8:23 AM UTC
Question

Payment does not get through

Hi,
I'm trying to settle a payment via Paypal, but it does not get through.
I get no error message.
There's a pop-up that says don't close this window until the transfer is completed, then the pop-up closes, and I'm still on the order page.

Tried it both on Firefox and Google Chrome. 

1 reply

Partner
Oct 18, 2022 9:19 AM UTC

Hi @Laz123 ,

 

Have you tried clearing your browser's cache and cookies? or try another?

Otherwise, open a chat with support so they can tell you if there is any kind of problem.

Best regards,

Translate