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Newcomer
irina_zenchenko
Newcomer
Oct 31, 2022 3:26 PM UTC
Question

Payment

Hello I would like to change tariff plan from basic to professional.  But before payment system give massege "Please Note You are ineligible to receive this offer. Click here to return to your current plans."

How can I change tariff plan?

    1 reply

    ZoomerIT
    Employee
    ZoomerIT
    Employee
    Oct 31, 2022 6:31 PM UTC

    Hi @irina_zenchenko,

         Thank you for reaching out to the Zoom Community! I would recommend submitting a billing request using the link here: https://support.zoom.us/hc/en-us/requests/new. Please make sure to select the "Billing & Account Mangement" option.

     

    Thank you!

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