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Newcomer
Jun 6, 2024 6:58 AM UTC
Question

payment

cancel my subscription renewal and cancel your invoice for the period from May 21 to June 21. I won't pay or use Zoom.

2 replies

Bri
Community Manager
Community Manager
Jun 6, 2024 3:27 PM UTC

Hi there, @Julie33 👋 I will look into your account and follow up with you.

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Bri
Community Manager
Community Manager
Jun 6, 2024 4:08 PM UTC

@Julie33 if you wish to cancel your subscription, you can follow the steps outlined here. 

 

I also see that you have a ticket open with our Billing team. Please be on the lookout for an email follow-up from them. Please let us know if you have any additional questions.

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