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Newcomer
Valeria_mind
Newcomer
Oct 10, 2023 6:52 PM UTC
Question

Not able to purchase additional licenses

I have a Pro account, and I want to purchase additional licences. For some reason, I am not able to edit my plan (the edit button is not working), so I am not able to buy more licences.  Could you please help?

1 reply

Community Manager
RN11_2
Community Manager
Oct 17, 2023 5:16 PM UTC

Hey @Valeria_mind suggest looking into the knowledge base article on Upgrading your account and add-ons. If you're still having issues upgrading, I would suggest reaching out to our Zoom billing support as they do not monitor the community. You can create a ticket here. 

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