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El24
Explorer
May 26, 2023 6:59 AM UTC
Solved

Need help adding large meeting add-ons to Basic Plan account

Hi, I'm interested in adding the large meeting add-ons to my Basic Plan account. Is it possible to do so without upgrading to the Pro or Business plan?

The help article seems to be outdated, and when I attempted to upgrade my plan, I was only given the option to choose between Pro or Business before adding the add-ons. However, I've seen comments from others mentioning that they were able to add the add-ons to their basic plan.

Can someone assist me with this?

david-volaAnswer
Partner
May 26, 2023 7:03 AM UTC

Hi @El24 ,

 

It's only possible to add the accessories to an account in case of license (Pro, Business, Enterprise).

 

Best regards,

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4 replies

Partner
david-volaAnswer
Partner
May 26, 2023 7:03 AM UTC

Hi @El24 ,

 

It's only possible to add the accessories to an account in case of license (Pro, Business, Enterprise).

 

Best regards,

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    Newcomer
    5270753416
    Newcomer
    Jun 2, 2023 2:19 AM UTC

    I NOW PRO PLAN

    CURRENCY CHANGE YESTERDAY

    BUT NOW NOT ACCABLE LARGE MEETING ADD ON

    Translate
    Partner
    david-vola
    Partner
    Jun 6, 2023 7:29 AM UTC

    Now that has Pro Plan, has the Large Meeting complement hired?

    Translate
    Newcomer
    Surendra1
    Newcomer
    Jul 6, 2023 7:32 AM UTC

    I have zoom one pro plan but unable to add large meeting for 500 users

     

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