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Explorer
Feb 22, 2024 1:09 AM UTC
Question

Name wrong when in Zoom meeting

My account name is correct but when in a Zoom meeting a wrong name is shown. Any suggestions on how to correct this? Thanks.

5 replies

bstrelko
Partner
Partner
Feb 22, 2024 6:04 PM UTC

Is the incorrect name one you recognize or is it something seemingly random?

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MikeBurchAuthor
Explorer
Feb 22, 2024 8:34 PM UTC

It is one I recognize but I have never been in a zoom meeting with him. And have never shared my zoom sign in info. with him.

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bstrelko
Partner
Partner
Feb 22, 2024 9:38 PM UTC

Got it - have you attempted logging out and then back into your Zoom Desktop Client?

 

If the issue persists, can you click on the top-right icon in the Zoom Client app (with your profile picture or initials) and ensure that the name that shows is what you're expecting?

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MikeBurchAuthor
Explorer
Feb 22, 2024 11:35 PM UTC

My name is now showing correctly. Not sure what is happening. I have a zoom meeting next week. I’ll see if all is still good.

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bstrelko
Partner
Partner
Mar 7, 2024 1:21 PM UTC

How did this work out, @MikeBurch ?

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