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Newcomer
Oct 12, 2023 7:40 AM UTC
Solved

My professional account disappeared

During my annual contract for a professional account, I connected my account to a colleague's business plan, but when I canceled it, my professional account disappeared. What can I do to revive it?

RN11_2Answer
Community Manager
Oct 17, 2023 5:46 PM UTC

Hey @picorine I see you've opened a ticket with our Zoom billing support team! I would recommend that you continue your conversation with the agent because they have the necessary tools to resolve your issue, thanks! 🙂

2 replies

RN11_2Answer
Community Manager
Oct 17, 2023 5:46 PM UTC

Hey @picorine I see you've opened a ticket with our Zoom billing support team! I would recommend that you continue your conversation with the agent because they have the necessary tools to resolve your issue, thanks! 🙂

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Newcomer
Nov 24, 2023 5:50 AM UTC

My account settings collapsed.. So please re  re arranged it

 

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