LICENSED ACCOUT HAS CHANGED TO BASIC

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Hello everyone. I recently paid for the zoom one pro and my account showed licensed. I logged in the following day only to discover that my account is showing basic. Can someone assist? Thanks

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Bri

Community Manager

Hi @MacJr , and welcome to the community! What happens when you try to assign your license to yourself? https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-Zoom-licenses

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glsl

Newcomer

Hi MacJr

I have the same problem. Now I can't start my schedule meeting . what's the solution ?

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