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Newcomer
olgalosha
Newcomer
Mar 29, 2023 5:11 PM UTC
Question

Invoicing

I did not plan to continue my yearly subscription. However, I received an invoice for the next year of Zoom. I do not need it and I cannot pay it now. Nobody asked my permission. I do not want to use Pro Zoom any more, I unsubscribed already. Please, help me to cancel the invoice!!!

My Zoon number is 119162839, 

 

2 replies

Employee
Mr_Zoomtastic
Employee
Apr 3, 2023 2:25 PM UTC

Hi @olgalosha, 

 

Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 also make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



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Newcomer
anil4
Newcomer
May 8, 2023 10:24 AM UTC

I need to invoice 

 

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