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Newcomer
Jan 6, 2023 12:35 AM UTC
Question

Invoices

Where do I find my invoices so I can download them?  I was told by support that I can find them on the portal.  What am I missing? :0

    6 replies

    ZoomerIT
    Employee
    Employee
    Jan 9, 2023 6:49 PM UTC

    Hi @APSue ,

     

            Thank you for reaching out to the Zoom Community! In order to pull your invoice history, please log in to your account at zoom.us/signin > click on Account Management > Billing > Invoice History tab > select a date range > click Search > and you should see the list of invoices for your account.

     

    I hope this information helps!

     

    Thanks!

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    Newcomer
    Mar 6, 2023 8:16 PM UTC

    nothing Is coming up when I set parameters/date range for last year (needing for taxes 2022).  Only recently paid 2023 shows in my folder- please advise

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    Newcomer
    Aug 3, 2023 5:30 PM UTC

    this is happening to me too - how do we access old invoices?

     

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    Newcomer
    Aug 22, 2023 3:47 PM UTC

    Hi,

    We have the same issue. Please let us know how can we download invoices.

    Account Management > Billing > Invoice History tab does not exist...

    Thanks in advance

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    Newcomer
    Oct 10, 2023 8:50 AM UTC

    Hi everyone I see we all face same problem, need invoice right now and I cannot access to them. 

    Any solution found? Thanks in advance

     

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