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Newcomer
Feb 28, 2024 6:37 PM UTC
Question

I want to close my unused Zoom account

My subscription has expired.  I have never used it. I do not want to renew.  I do not know my account name or password.

The credit card I used is no longer valid . But zoom keeps trying to renew using my old credit card.

Will zoom eventually give up and just close the account? 

    1 reply

    S_K
    Employee
    Employee
    Mar 6, 2024 10:30 PM UTC

    Please refer to Zoom Support article Canceling your subscription. This will stop payment attempts. You can also delete your Zoom account completely.

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