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Newcomer
Jan 22, 2024 11:44 AM UTC
Question

I Have Made Payment But My Plan Is Still Not Upgraded To Pro

I'm having trouble since my Zoom One Pro membership hasn't been enabled and my account still displays basic. I paid on January 11th and it's still showing the same.

1 reply

S_K
Employee
Employee
Jan 29, 2024 7:10 PM UTC

This Zoom Support article offers guidance: Troubleshooting paid account still showing as basic

 

If you need further assistance, please reach out to Billing by chat.

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