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Newcomer
Oct 25, 2021 8:58 AM UTC
Question

I cant edit my billing address

i cant edit my billing address it show me "We are unable to update your billing country since it is ineligible for this currency, please check our help center for more information"...

 

But i can edit in my other Account

 

Kindly sort my problem

 

Thank you.

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2 replies

Bort
Employee
Employee
Oct 25, 2021 3:08 PM UTC

Unfortunately, the Zoom Billing team does not monitor or assist customers in the Community forum, so you will need to contact Billing directly. Try submitting a request here: https://support.zoom.us/hc/en-us/requests/new

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Newcomer
Jan 5, 2022 6:18 AM UTC

Hi. Did you manage to fix the issue? Pls share some insights. My friend is also facing same error. Thanks. 

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