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Newcomer
Aug 22, 2024 7:46 PM UTC
Question

How to keep my recordings of cancelled licences?

I am an admin for a Zoom workplace Pro with 6 licenses and I would like to cancel 2 licenses of those 6. I also have an extra 30 GB Cloud active. If I cancel these 2 licences, my recordings of these accounts will be lost?

2 replies

ArvinG
Employee
Employee
Aug 22, 2024 8:10 PM UTC

Hey  @xandrinhax – This is a great question! When someone's license is removed, their access to cloud recordings is downgraded. But the recordings will still stay in the account and as an Admin, you'll still be able to access those.

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Newcomer
Aug 26, 2024 12:04 PM UTC

Hi, @xandrinhax 
I recently assisted a client in backing up 5 years of Zoom recordings to Google Drive, ensuring they have seamless access to all their recordings. I used the Zoom Developer Platform along with some custom scripting to guarantee that nothing was lost in the process. You can read the full breakdown of the solution here: https://qr.ae/p2yoLm 

If you’d like to discuss this process or have any other questions, feel free to schedule a meeting with me: https://calendly.com/bhushan-lilapra/30min

 

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