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Newcomer
Mar 26, 2024 10:31 PM UTC
Question

Entered the incorrect email address to invite a new Zoom Pro User

I added a new Zoom One Pro user to my account and it prompted me to set up the new account by sending an email to the new user. I put in the wrong address and I dont see where i can redo my error.  The only place to my knowledge where you can add users is in the "Setup Guide" section on the left side menu. 

Does anybody know how to fix this?

 

Thank you!

    1 reply

    Employee
    Mar 26, 2024 11:45 PM UTC

    @clarocque - If you go into the user tab, you should see an option for 'Pending' users.  Your invite should be in there, and there will be a delete button next to their name.

     

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