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Explorer
Dec 20, 2022 1:56 PM UTC
Solved

Employer Canceling Subscription

Hello! My employer is canceling our Zoom for Business subscription tomorrow, and our account has over 200 recordings that are shared all over. Will those be lost? Thanks.

Ray_Harwood
Partner
Dec 20, 2022 11:21 PM UTC

Welcome to the Zoom Community, @KaitlynC.

I think your only option is to download the recordings to your computer or an online service like DropBox. Your subscription – even if canceled – should run to the next renewal date. As long as your employer doesn’t delete your account, you might have some time to do this. 

This Zoom Support article might be helpful:

https://support.zoom.us/hc/en-us/articles/205347605-Managing-and-sharing-cloud-recordings 

3 replies

Ray_Harwood
Partner
Partner
Dec 20, 2022 11:21 PM UTC

Welcome to the Zoom Community, @KaitlynC.

I think your only option is to download the recordings to your computer or an online service like DropBox. Your subscription – even if canceled – should run to the next renewal date. As long as your employer doesn’t delete your account, you might have some time to do this. 

This Zoom Support article might be helpful:

https://support.zoom.us/hc/en-us/articles/205347605-Managing-and-sharing-cloud-recordings 

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KaitlynCAuthor
Explorer
Dec 21, 2022 2:23 PM UTC

Thank you! I was hoping we'd still have link access to all of our recordings that we created when we had the business account...they are shared/posted in sooooo many places. Appreciate the help!

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Newcomer
Feb 23, 2024 12:49 AM UTC

wonderful.

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