Newcomer

Question

Disclaimer Statement

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Hi, I am trying to add a disclaimer statement at the beginning of meetings, but the toggle button is deactivated. The message is: Only IT admin can make changes for this setting

I am the Admin and signed on as Admin. Not sure how to activate this

Other

S

sachinzoom

Employee

Hello,

Please ensure that the setting is not locked at Account level:

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

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S

SMR0793

Newcomer

It's grayed out. I'm the admin and the owner and have a license

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R

RN11_2

Community Manager

Hi @itsmeken @RD3 @SMR0793 @MEC suggest as the owner or admin with role view/edit access to roles suggest looking into the owner role https://zoom.us/role#/ to ensure you're able to view/edit Account Management > Account Settings.

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M

MEC

Newcomer

Hi, I have this problem also.

It is saying the locked, how do I unlock it please?

Thanks you

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I

itsmeken

Newcomer

I'm having the same issue. I am the Admin, have a Pro account that is active and am unable to activate the meeting Disclaimer feature. The button is deactivated as if this feature is not available. Has anyone found a solution to this issue?

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C

CoachBill

Newcomer

I struggle with this each time I want to change the disclaimer. I finally figured it out. In the navigation bar, go to Admin, then Account Management, then Account Settings. Scroll down in the settings and find "Show a custom disclaimer when starting or joining a meeting."

here, the button is not greyed out and you can edit the disclaimer.

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