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Explorer
Aug 24, 2023 1:00 PM UTC
Question

Deducting an amount from my account

Last month, I canceled my subscription to the Zoom program, and unfortunately today, an amount was deducted to subscribe to this month without my knowledge. I hope the amount charged will be refunded from me soon. Thank you.

2 replies

12j22352Author
Explorer
Aug 24, 2023 1:00 PM UTC
Last month, I canceled my subscription to the Zoom program, and unfortunately today, an amount was deducted to subscribe to this month without my knowledge. I hope the amount charged will be refunded from me soon. Thank you.
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CarlaA
Employee
Employee
Aug 24, 2023 6:51 PM UTC

Hi @12j22352 , thank you for your contribution to the Zoom community! 

 

If you are encountering charges which you believe may be incorrect, submit a request to Zoom Billing for assistance. 

 

Carla,
Zoom Community Team

 
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