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Newcomer
Jun 20, 2022 7:46 PM UTC
Solved

current plans not visible

i have a licence assigned to a user. however there is nothing listed in current or pending plans. thank you

Employee
Jun 21, 2022 2:23 PM UTC

Hi @User7 ,

Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 please make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



If this helped, please remember to click on the "Accept as Solution" button below.

1 reply

Employee
Jun 21, 2022 2:23 PM UTC

Hi @User7 ,

Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 please make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



If this helped, please remember to click on the "Accept as Solution" button below.

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