Skip to main content
Newcomer
Sep 8, 2023 1:37 PM UTC
Solved

Credit

i renewed my subscription and i paid the invoice (139.90€), the next day they give me a coupon for 40% sale. i took the coupon and on invoice history appear (14 days ago) an invoice for credit but the money not returned (55.96€) on my credit card. 

S_K
S_KAnswer
Employee
Sep 13, 2023 6:01 PM UTC

Hi @evatsant 

 

Thank you for reaching out to Zoom Community!

 

I recommend that you submit a request to Zoom Billing for assistance. They will need to access your account to determine the issue.

1 reply

S_K
Employee
S_KAnswer
Employee
Sep 13, 2023 6:01 PM UTC

Hi @evatsant 

 

Thank you for reaching out to Zoom Community!

 

I recommend that you submit a request to Zoom Billing for assistance. They will need to access your account to determine the issue.

Translate