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Participant
Jun 2, 2023 5:58 PM UTC
Solved

Company is leaving Zoom; how do I keep my forum posts?

Hi. Our company is transitioning away from Zoom in the near future. I intend to keep using Zoom for my personal stuff.

 

We use SSO to sign into Zoom and Zoom Community. It seems when we leave Zoom, I will lose access to the posts, questions, and answers associated with my work email address, since I won't be able to log into the community anymore. How can I maintain ownership of them once we no longer have the subscription?

 

Thanks!

RN11_2Answer
Community Manager
Jun 13, 2023 7:56 PM UTC

Hi @NemanMTX if you were to create a personal account, I would keep track of your profile: https://community.zoom.com/t5/user/viewprofilepage/user-id/229509 and you should on your personal account be able to view all replies and discussions you've posted from @NemanMTX. 

 

You also have the option to Use Bookmarks which on your personal account - you can bookmark those individual posts. 

 

5 replies

Community Manager
Jun 12, 2023 3:49 PM UTC

Hi @NemanMTX just wanted to give you a heads up that you can change your email on your Zoom account without affecting your community account. Unfortunately, we can't transfer or merge community accounts, but some organizations allow you to disassociate your Zoom account from the main org. account. This would let you keep your original Zoom account and change the email address while still having your community account. Keep in mind that this depends your organizations policy and there are some caveats to keep in mind. Check out more info on this at https://support.zoom.us/hc/en-us/articles/360001229363-Unassociating-and-creating-your-own-account. Let me know if there's anything else I can help with!

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NemanMTXAuthor
Participant
Jun 12, 2023 5:30 PM UTC

Thanks @RN11_2. Looks like I can't unassociate my account, and that's actually OK for my purposes, as I already have a personal Zoom account. And I think from what you said, there's no way to disassociate my corporate community account from my corporate Zoom Meetings account. So I may be out of luck here. Is there perhaps a way to find all the conversations my corporate community account is involved in? I can contribute as my personal account and stay notified that way.

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RN11_2Answer
Community Manager
Jun 13, 2023 7:56 PM UTC

Hi @NemanMTX if you were to create a personal account, I would keep track of your profile: https://community.zoom.com/t5/user/viewprofilepage/user-id/229509 and you should on your personal account be able to view all replies and discussions you've posted from @NemanMTX. 

 

You also have the option to Use Bookmarks which on your personal account - you can bookmark those individual posts. 

 

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NemanMTXAuthor
Participant
Jun 13, 2023 8:58 PM UTC

Thanks @RN11_2! I've logged in with a personal account, found those topics in my work account's profile, and set subscriptions to each one. Thankfully there are fewer individual topics than I thought. 🙂

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Community Manager
Jun 14, 2023 2:42 PM UTC

Anytime @NemanMTX! 😄 Glad I could help! 

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