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Newcomer
Jun 14, 2023 12:37 PM UTC
Question

charge on the credit card

I see a charge on the credit card from Zoom in April.
I did not renew my subscription as my subscription only needs to be renewed in October.
Also, I can't find an invoice for this transaction in the personal area. Please help

1 reply

S_K
Employee
Employee
Jun 22, 2023 7:21 PM UTC

Hi @mendya 

 

I recommend that you submit a request to Zoom Billing for assistance. They will need to access your account to determine the issue.

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