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Newcomer
Dec 13, 2022 8:56 PM UTC
Question

changing physical address

Has anyone found a way to change their physical address in their account profile while keeping their current email address?  I don't have another email address and need to keep my current email address associated with my zoom account for the purpose of sending out zoom meeting invitations to my members.  Thanks!  Sarah

    4 replies

    FORE-Craig
    Expert
    Expert
    Dec 13, 2022 10:13 PM UTC

    Hi @SarahRatliff9 

     

    I'm curious where you are seeing the physical address and not being able to change it! You can change your Billing Address in the Zoom Web Portal under Account Management > Billing > Billing Information (https://zoom.us/billing/payment)

     

    I hope this helps!

     

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    Newcomer
    Mar 15, 2023 2:39 PM UTC

    Hello, 

     

    I followed your directions but there is no place to update the physical address, which is showing on my invoice (see below). Please advise Thanks!

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    Newcomer
    Mar 15, 2023 2:46 PM UTC

    disregard I found it under billing contact

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    Ray_Harwood
    Partner
    Partner
    Jan 3, 2023 5:10 PM UTC

    Hi, @SarahRatliff9,

     

    Were you able to change your address?  On the Zoom web portal, go to Admin -> Account Management -> Billing -> Billing Information tab. (You can use this link to go directly: https://zoom.us/billing/payment )

     

    On the Billing Contact group, click the blue Edit button on the right. Make your changes, then scroll down and click Save Changes. 

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