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Explorer
Jan 23, 2024 6:40 AM UTC
Question

Change the Billing Country

I've moved to a different country. When I try to change my billing address, I'm unable to do so. The error shown is "We are unable to update your billing country since it is ineligible for this currency" and I'm unable to change the currency as that is disabled.

4 replies

S_K
Employee
Employee
Jan 29, 2024 7:14 PM UTC

These articles might help:

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zaheerenAuthor
Explorer
Jan 30, 2024 2:54 AM UTC

I've tried these. It doesn't work.

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S_K
Employee
Employee
Jan 30, 2024 11:05 PM UTC

@zaheeren 

May I have your account number, please? I will take a look. If needed, I can try to create a ticket for you. 

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