Change subscription

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Hello,
I have a question. If I have a monthly subscription for meetings with 1000 participants and I want to change to a subscription for 300 participants, will the change be effective the following month or only at the end of the year? Thank you for taking the time to read and help me with your answer. Have a nice day,
Suzanne

Subscriptions

S_KAnswer

Employee

Hi @Kisis

Welcome to Zoom Community! The change should be effective immediately, resulting in a proration credit for the downgrade. It may require working with a member of Zoom's Renewals & Retention team. Ensuring you have the right plan for your business is always the goal!

S_KAnswer

Employee

Hi @Kisis

Welcome to Zoom Community! The change should be effective immediately, resulting in a proration credit for the downgrade. It may require working with a member of Zoom's Renewals & Retention team. Ensuring you have the right plan for your business is always the goal!

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MGSR

Community Manager

Hi @Kisis!

Did you see the previous response from @S_K?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

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MGSR

Community Manager

Hi @Kisis!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!

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