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Newcomer
Apr 22, 2024 9:53 PM UTC
Question

CHANGE EMAIL

I'm attempting to change to another email address but it keeps telling me that I already have an account for the new email address and I do not.  Is there anyway I can get around this?  And because I'm not a premium user, I am unable to speak with anyone.  Sucks!!!

1 reply

S_K
Employee
Employee
Apr 23, 2024 5:11 PM UTC

Hi @TerriR 

 

If the system is detecting an account under the email address, try going to Contact Zoom Support and selecting the Chatbot, and begin with "I can't access my account" then...

 

  • Troubleshoot Login Issue
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  • I still need help

This will get you to a live chat agent.

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