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Newcomer
Jun 20, 2024 8:53 PM UTC
Question

Cant switch from basic to licenced

Guys what is going on honestly i payed 180$ of hard made money... why cant i switch my account from basic to licenced, what is going on... not cool at all

1 reply

S_K
Employee
Employee
Jun 21, 2024 9:59 PM UTC

Hi @mrgatsbu25 

 

This Zoom Support article offers guidance: Troubleshooting paid account still showing as basic

 

If you need further assistance, please reach out to Billing by chat.

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