Solved
Cancellation date
If I open a Pro account and pay monthly, I presume the account renews on the same date every month. If I want to cancel that account, when will it take effect?
MGSRAnswer
Community Manager
Aug 7, 2024 9:11 PM UTC
Hello @BobZo,
Welcome to the Zoom Community! We're glad to have you here.
Depending on how you purchased your Zoom subscription, you may be able to cancel your subscription or add-ons in the Zoom web portal before your next renewal date. Cancellations become effective as of your next renewal date.
You can read more in this article.
If you need further assistance, please let me know.