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Sarmatka
Newcomer
Newcomer
Jul 6, 2023 9:13 AM UTC
Question

Can't upgrade to Pro

I had a pro account with yearly payment and extra storage. Now I got back to basic and want to upgrade to pro with monthly payment and it doesn't let me do it. It's just keeping me on this page and I there is nothing I can do. 

1 reply

Ray_Harwood
Partner
Partner
Jul 9, 2023 2:49 AM UTC

Welcome to the Zoom Community, @Sarmatka.

 

What happens when you click Upgrade Account?  That should take you to a screen allowing you to enable the Pro License.

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