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agustinus_fritz
Newcomer
Jan 12, 2023 10:59 AM UTC
Solved

Can't Change Billing From Annual to Monthly

Dear Zoom Admin or anyone in this forum, I'm having trouble changing my Zoom account bill from annual to monthly because it's past the due date, so my bill can't be edited. What should I do so that my account is still active and I can pay monthly? Thank you for the help. Yours faithfully.

    Mr_ZoomtasticAnswer
    Employee
    Jan 12, 2023 2:56 PM UTC

    Hi @agustinus_fritz,

     

    Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 also make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



    If this helped, please remember to click on the "Accept as Solution" button below.

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    1 reply

    Employee
    Mr_ZoomtasticAnswer
    Employee
    Jan 12, 2023 2:56 PM UTC

    Hi @agustinus_fritz,

     

    Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 also make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



    If this helped, please remember to click on the "Accept as Solution" button below.

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