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Newcomer
Savitri
Newcomer
Nov 1, 2021 6:59 AM UTC
Question

Buying license

I am trying to make payment for Zoom Pro license from India using various International Credit cards. But it is giving error saying your country is not eligible. Some one please help urgently. I am representing an organisation and we have number of classes going on daily basis. 

5 replies

Employee
Hardy
Employee
Nov 1, 2021 7:21 AM UTC

Where is your location? In some places, Zoom cannot be sold in accordance with the law

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Newcomer
flores123
Newcomer
Nov 9, 2021 3:24 PM UTC

i have the same problem too

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Explorer
akpatnaik51
Explorer
Jan 4, 2022 3:38 AM UTC

I am from Hyderabad India. I have the same problem too. 

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Community Manager
RN11_2
Community Manager
Jan 5, 2022 3:10 PM UTC

Hey @akpatnaik51 please look into your discussion "Buying license" as you will need to contact our Billing team for your issue. Thanks! 

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Community Manager
RN11_2
Community Manager
Jan 5, 2022 3:09 PM UTC

Hey @Savitri @flores123 , do you mind sharing our location? Doesn't have to be exactly precise and please don't share any personal info, just need a country. 

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