Brought wrong plan | Community
Skip to main content
J
Newcomer
jesondong
Newcomer
November 12, 2025
Question

Brought wrong plan

  • November 12, 2025
  • 1 reply
  • 0 views

Hi,

 

I bought the plan for this account and then realized I had annual plan for a different account. I would like to refund for the monthly plan,. 

 

Thanks,

Jeson

1 reply

M
Employee
Mandel
Employee
November 21, 2025

Hi @jesondong ,

 

Please submit a request to Zoom Billing and explain your circumstances. Our specialists will need to review your account(s) to determine whether you are eligible for a refund.

 

Thanks,
Zoom Community Team

Terms & ConditionsAccessibility statement
Copyright © Zoom Communications, Inc. All rights reserved.