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LM3000
Newcomer
Sep 7, 2022 4:25 PM UTC
Solved

Billing - discount not applied

Hello,

I'm trying to sign up with a Personal Pro account but it doesn't seem to be applying the discount. See attached screen shot - it applies the discount and then charges the non-discount fee anyway.

 

Any thoughts please?

 

 

Bri
BriAnswer
Community Manager
Sep 7, 2022 4:55 PM UTC

Hi @LM3000 ! Could you please contact our billing team about this at https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032

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1 reply

Bri
Community Manager
BriAnswer
Community Manager
Sep 7, 2022 4:55 PM UTC

Hi @LM3000 ! Could you please contact our billing team about this at https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032

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