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Newcomer
Feb 20, 2024 12:29 AM UTC
Solved

Billing & Account management

I would like to cancel a payment that was charged this month.

I want a one-month payment to use it for only one month but it was automatically paid.

So I am requesting to cancel the charged payment. 

S_K
S_KAnswer
Employee
Feb 21, 2024 11:10 PM UTC

Hi @glory1 

 

I don't fully understand your request. If you have a monthly subscription, you can cancel at any time before the end of your service period. If you cancel after the next service period begins, the cancellation will be effective at the end of that period with no further billing. Reference Canceling your subscription. 

1 reply

S_K
Employee
S_KAnswer
Employee
Feb 21, 2024 11:10 PM UTC

Hi @glory1 

 

I don't fully understand your request. If you have a monthly subscription, you can cancel at any time before the end of your service period. If you cancel after the next service period begins, the cancellation will be effective at the end of that period with no further billing. Reference Canceling your subscription. 

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