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Newcomer
Sep 19, 2023 8:06 PM UTC
Question

Billing

I renew my Zoom Pro Account on September 6, but I need one more license. Zoom keep trying to charge me the whole year again. What can I do? 

1 reply

S_K
Employee
Employee
Sep 20, 2023 4:58 PM UTC

@minecolon 

 

Thank you for reaching out to Zoom Community!

 

I recommend that you submit a request to Zoom Billing for assistance. They will need to access your account to determine the issue.

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