Skip to main content
Newcomer
Nina11
Newcomer
Apr 14, 2023 12:00 PM UTC
Question

Bill

Hello. I have a question about the amount of the bill (Professional pack): instead of $14.99 per month, it's been two last months at $17.99. Please tell me what could be the reason. Thank you

1 reply

VA11_2
Community Manager
VA11_2
Community Manager
Apr 17, 2023 4:04 PM UTC

Hi @Nina11 and welcome to the Zoom Community! The additional $3 charge could be from a few different things. It may be a tax/vat amount depending on your location, or it could be from an add-on or cloud recording storage fee. An article that may help while reviewing your invoice is "Understanding your charges."

Translate
Terms & ConditionsAccessibility statement
Copyright © Zoom Communications, Inc. All rights reserved.