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Newcomer
Oct 3, 2021 12:38 PM UTC
Solved

Auto Renewal for current plan

Hello,

My SUBSCRIPTION PERIOD will end after 6 days so i would like to renew it but i can't found  the renewal page,

Also i cant check if the Auto renewal enabled or not  .

Please help ..

Thanks in advance ..

Rupert
RupertAnswer
Partner
Oct 23, 2021 3:46 PM UTC

Hi @PSM 

 

I would recommend contacting Zoom Billing Support or raising a web request online.

 

https://support.zoom.us/hc/en-us/articles/4405333397261-Zoom-billing-support

 

https://support.zoom.us/hc/en-us/requests/new

  

5 replies

Rupert
Partner
Partner
Oct 3, 2021 12:56 PM UTC

Hi @Noor100 

 

Are you able to check your renewal information at https://zoom.us/billing/plan  ?

 

 

 

 

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Newcomer
Nov 25, 2022 1:41 AM UTC

My subscription expires on November 29; I see that I'm eligible for a $70 discount. I'll like to renew my subscription now. 

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Rupert
Partner
Partner
Oct 4, 2021 11:50 AM UTC

Hi @Noor100 

 

Did the answer above help you resolve your issue.

 

Please click on Accept as Solution if it did.

 

Thank you,

 

Rupert

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Explorer
Oct 23, 2021 11:11 AM UTC

I would like to know the renewal process. I had tried doing payment with the international credit card of current plan and licenses. but the option of save and continue does not gets activated to go ahead further. pls guide it as my subscription is ending in next 4 days.

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Rupert
Partner
RupertAnswer
Partner
Oct 23, 2021 3:46 PM UTC

Hi @PSM 

 

I would recommend contacting Zoom Billing Support or raising a web request online.

 

https://support.zoom.us/hc/en-us/articles/4405333397261-Zoom-billing-support

 

https://support.zoom.us/hc/en-us/requests/new

  

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