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Newcomer
Mar 12, 2022 1:43 AM UTC
Solved

An error with reCAPTCHA occured. Please try again.

Hello all,

 

I have been logging in to Zoom everyday without any issues until yesterday when I used the same account and same password, and it displayed the above error message "An error with reCAPTCHA occured. Please try again.". 

 

I can log in using the Zoom App without any issues. However, I need to log into the browser version to download video recordings and unable to log in.

 

Any help, please?

    colegsAnswer
    Employee
    Mar 12, 2022 5:28 AM UTC

    @Illidann there was a problem yesterday with a third party validation that does the reCAPTCHA validations.  It has since been resolved, and you should not be having issues now.

     

    If this answers your question, please click 'Accept as Solution' below.

    10 replies

    colegsAnswer
    Employee
    Mar 12, 2022 5:28 AM UTC

    @Illidann there was a problem yesterday with a third party validation that does the reCAPTCHA validations.  It has since been resolved, and you should not be having issues now.

     

    If this answers your question, please click 'Accept as Solution' below.

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    Newcomer
    Jul 17, 2023 2:08 PM UTC

    I have the same problems today, can you help please!!!

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    Newcomer
    Jun 9, 2023 12:50 PM UTC

    Same issue.

     

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    Newcomer
    Jun 21, 2023 6:31 AM UTC

     reCAPTCHA in billing please help

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    Newcomer
    Aug 22, 2023 9:50 PM UTC

    I have the problem problem when filling out the form to visualize zoom recordings. Could you please help?

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    Newcomer
    Mar 21, 2024 6:12 PM UTC

    Ive had the same problem plz help

     

     

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    Newcomer
    Sep 3, 2024 7:08 PM UTC

     I have the same problem 

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